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There’s no need to wait weeks for claims to be processed by couriers - protect your parcel with and we’ll offer you a refund, replacement or otherwise resolve your claim right away.
What do we deem as lost?
Shipment states ‘delivered’ but you have not received it. We ask that you allow up to 5 working days for your parcel to be delivered. Sometimes the courier prematurely marks it as delivered and tries a redelivery, it turns up in a secure location at your property.
We reserve the right to class this as a ‘delay’ if there is a high volume of parcels in the network and we are aware of delays, otherwise we will offer a refund or replacement.
What do we deem as damaged?
• When items arrive damaged in transit - ie. desktop has been damaged clearly from transit
• Part of your order is missing due to the package opening in transit.
What we do NOT cover:
• Missing parcels or redelivery fees due to incorrect address information provided by you
• Delays in transit
• Items that are returned to us for a refund or exchange that are not in a resalable condition
• If you requested items to be left outside your property and they go missing - this waives the right to any claim as per carrier terms and conditions
Our policy for unprotected parcels:
We will follow the claims policy with the selected courier to either locate your parcel or deem it as lost. This may take 6-8 weeks and is at the discretion of the courier.
If your parcel has a GPS location or photographic evidence that it has been delivered to your property or at a secure location, we are not responsible for a refund or replacement.
Please use the below form to make your claim. We ask that you do not get in touch with us regarding a missing parcel until the allotted time has passed for it to be deemed as lost.
“its superior build quality will make it a worthwhile investment for the next decade.”
“The Omnidesk, a fully electric .. desk with plenty of customization options that will let you make your workstation truly your own."
"...Omnidesk is what you need to tip you over and into the awesome world of standing desks."
“.. adjust the height of the desk from 60cm to 120cm and save up to four preferred heights that can be easily restored by pressing a button."
“The Omnidesk is a gamer’s dream. And a workaholic’s dream. And a creative’s dr… you get the idea."
"For a table of this quality, it’s a worthwhile investment that will help not just your posture, but your productivity at home as well.."
"Considering that good quality computer tables cost around the same, and height adjustable ones run into four figure amounts, Omnidesk’s offerings are definitely a great middle ground."
"The Omnidesk will suit all kinds of profiles, ranging from an investment banker to a pro gamer.”
“ You will be spending most of your time working at the desk, so get one that you will make you feel happy and comfortable to be at.”
“its superior build quality will make it a worthwhile investment for the next decade.”
“The Omnidesk, a fully electric .. desk with plenty of customization options that will let you make your workstation truly your own."
"...Omnidesk is what you need to tip you over and into the awesome world of standing desks."
“.. adjust the height of the desk from 60cm to 120cm and save up to four preferred heights that can be easily restored by pressing a button."
“The Omnidesk is a gamer’s dream. And a workaholic’s dream. And a creative’s dr… you get the idea."
"For a table of this quality, it’s a worthwhile investment that will help not just your posture, but your productivity at home as well.."
"Considering that good quality computer tables cost around the same, and height adjustable ones run into four figure amounts, Omnidesk’s offerings are definitely a great middle ground."
"The Omnidesk will suit all kinds of profiles, ranging from an investment banker to a pro gamer.”
“ You will be spending most of your time working at the desk, so get one that you will make you feel happy and comfortable to be at.”
“its superior build quality will make it a worthwhile investment for the next decade.”
“The Omnidesk, a fully electric .. desk with plenty of customization options that will let you make your workstation truly your own."
"...Omnidesk is what you need to tip you over and into the awesome world of standing desks."
“.. adjust the height of the desk from 60cm to 120cm and save up to four preferred heights that can be easily restored by pressing a button."
“The Omnidesk is a gamer’s dream. And a workaholic’s dream. And a creative’s dr… you get the idea."
"For a table of this quality, it’s a worthwhile investment that will help not just your posture, but your productivity at home as well.."
"Considering that good quality computer tables cost around the same, and height adjustable ones run into four figure amounts, Omnidesk’s offerings are definitely a great middle ground."
"The Omnidesk will suit all kinds of profiles, ranging from an investment banker to a pro gamer.”
“ You will be spending most of your time working at the desk, so get one that you will make you feel happy and comfortable to be at.”