DELIVERY & ASSEMBLY

Professional Flat-pack Delivery and World Class Installation Service

flat-pack  /ˈflatpak/ 
noun
1. BRITISH
a piece of furniture or other equipment that is sold in pieces packed flat in a box for easy transport and is assembled by the buyer.

lead time

Flat pack delivery: 5-14 business days* (Metro deliveries may occur sooner)
Delivery with on-site assembly : 5-14 business days* (Metro deliveries may occur sooner)

* For orders placed during our sales periods - please allow an additional 3-5 business days lead time.
* Lead time is only applicable to items that are currently in-stock.
* Lead time is still fully dependent on time-slot availability of logistics team and number of orders per day.
* "Working Days" is defined as Monday to Friday. Our team does not work on Sundays and Public Holidays.
* You must be located at the address provided at time of order - if this is an unoccupied address or no one is available to accept your order, you will be charged a re-delivery fee. We do not deliver to parcel lockers or PO boxes.

*Occasionally orders are delivered by external couriers as multi-piece shipments, and the parcels may arrive at separate times. Please allow an additional 3-5 working days for partial deliveries. Flat Pack Delivery service is currently 'To the Front Door'. Transport of boxes is not guaranteed from the courier van into the set up location and will need to be carried out by the customer.  

  • If you are within our Sydney and Melbourne Metro delivery areas, your order may be delivered by a friendly Omnidesk delivery driver if available. Our logistics team will be contacting you via text message/email on the day of your delivery to let you know a delivery window. (Monday-Friday, 11am - 5pm. excluding Public Holidays). Please note not all orders in Metro SYD/VIC may not be fulfilled by in house couriers, subject to availability.
  • Our Omnidesk driver will contact you via phone call prior to delivery to confirm that they are on the way.
  • If your delivery fails we will contact you via phone and/or email to reschedule this - you may be subject to an additional fee.
  • Delivery is subject to the customer having full access for our drivers - they require suitable parking and allowances to your property (ie. lift access etc.) - this applies to Omnidesk drivers only, not our external couriers. We do not deliver upstairs to apartments or into your home - goods will be dropped off at the premises on the ground floor.
  • The team will conduct an on-site assembly upon delivery if you have purchased the on-site assembly. 
  • If you have not purchased the on-site assembly, they will only be delivering the desk as flat-pack* to you. 
  • Should you require on-site assembly after delivery, the charges will be as follow; $150 On-site installation.
    Installation will not be on the SAME day if requested after delivery has been done and is subject to further availability. 
  • Orders of three or more desks will require a custom shipping quote. We highly recommend contacting us via email prior to placing orders of this nature. 

Do kindly note that accessories (PC Mount, Drawer, Cable Spine) do not come with pre-drilled holes. Should you not own or have a drill, on-site assembly is highly recommended.

wHY CHOOSE AN OMNIDESK FIT OUT?

Choose australia's #1 Sit/Stand Desk

Only the most carefully selected materials are chosen to be coated with our patented finish on our signature tops. Metal alloys with the highest possible tensile strength are used to form the structure of the Omnidesk.

Excellent Customer Service

Every Omnidesk is covered by our extensive aftersales warranty package. We pride ourselves to provide the best Customer Service Experience with every Omnidesk purchased. From presales to aftersales servicing, you are well covered.

Ergonomically Tested For Optimal Office Performance

Designed with ergonomics in mind and suitable for long hours of comfortable usage. We ensure precise engineering from the iconic curved table tops up to even the built of the adjustable feets at the bottom of each Omnidesk.

Direct Sales, Maximum Savings

At OMNIDESK, we bring the desk direct to you with no middleman, enabling us to focus on giving you, the customer, the maximum amount of our budget into a superior desk.

WHAT OUR CUSTOMERS SAY

VISIT OUR EXPERIENCE centre DIRECTLY AT

OPENing HOURS :

Tue - Fri: 11.00AM - 7.00PM
Saturday: 12:00PM - 5:00PM
Sun, Mon & Public Holidays: Closed

Phone: 03 9917 3730
Address: 400 Dynon Road, West Melbourne Victoria 3003

THE LAST DESK YOU'LL EVER NEED

Invest in your working or gaming environment. It's worth it. 

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