Omnidesk Manual / Tabletop Care

Assembly Instructions for Omndesk Pro 2020 / Wildwood

Before Operating, Please Take Note:

•  Make sure no obstacles are in the desk's path.
• Make sure that the desktop is not touching any walls.
• Make sure all cords are of appropriate length to accommodate the change in height.

It is highly recommended to RESET the desk prior to use.

*Optional RGB lighting can be controlled by downloading the app.

How to Reset My Omnidesk Pro?

• Press and hold the DOWN button until the desk reaches the lowest height.
• Release the DOWN button
• Press and hold the DOWN button again till the LED display reads "RST"
• Release the DOWN button
• Press and hold the DOWN button again until the desk lowers a little bit more, slightly rises and stops.
• Release the DOWN button. Your desk is now ready to use.

If your desk is not functioning properly, you may need to perform the reset.

How to Customize The Memory Presets?

Use the UP/DOWN button to find a desired height, then press “M” followed by the number 1-4.

How to use the Handset Lock(Child Lock)?

To lock the handset:

Press and hold the “M” button (about 8 seconds) until the LED display switches to “S-“ and then to “LOC”. Release the button.


To unlock the handset:

Press and hold the “M” button (about 8 seconds) until the LED switches from “LOC” to the height display. Release the button.

Set the Height That is Shown on The LED Display?

• Hold the DOWN button until the desk reaches the lowest height.
• Release the DOWN button
• Measure the distance from your floor to the top surface of the desk. If the number on the LED display does NOT match your measurement, you can change the number following these steps:

• Press and hold the DOWN button again till the LED display reads "RST"
• Press and hold the "M" button (for about 5 seconds) till the LED number display is blinking. 
  
• Use the up/down button to change the value of the starting height till it matches your measurement.
  
• Wait about 5 seconds until the display return to "RST"
• Finish the reset process by pressing and holding the DOWN button again until the desk lowers a little bit more, slightly rises and stops. Then release the button.

Make sure the power is ONand a number reads in the LED display
(if no number appears, please follow the Troubleshooting method below)

Set the Height Upper and Lower Limits?

• To Set the Upper-Limit Position:
  
  Use the UP/DOWNButtons to move the base to the desired maximum-height position. Press the “M” button and release. Pressthe UPbutton and release. The LED display will flash “S-“. Pressand holdthe “M” button (about 2 seconds) until the LED display changes to “999”. The display will automatically return to the selected height. The new upper limit is now set.
• To Remove the Upper/Lower Limit Positions:
  
  Pressand holdthe “M” button until the LEDdisplay flashes “S-“ and then release it. Within 5 seconds, press the “M” button again and holdfor 2 seconds. The LED display will change to “555” and then automatically return to the height display. The upper and lower limits are now removed.

Troubleshooting Common Issues:

If the LED display shows "HOT", let the motor cool down for 20 minutes.

If the LED display shows an error message ("ER1" - "ER13"), ensure that all your wired connections are secure.

All your wired connections should include:
1. Legs to control box for both sides (Including extension cable)
2. Control box to control handset
3. Power cable for the control box

If there are still uncertainties or issues faced,
please feel free to contact us at support@theomnidesk.com.au for further assistance. 

Frequently Asked Questions

• Misalignment of desk frame while assembly?
  
  Firstly, try to loosen out the three screws that are screwed onto the frame. Try securing the screw into the hole that you are having issue with aligning it.
  
  When the screws are tightened too much, it may cause the misalignment for the frame.
  
  You will be required to ensure that the screws are properly placed into the screw treading. While using the tools to secure the screw, please kindly note that it has to be screwed straight in. The slanting of screws during installation may cause damage the treading.
  
  If there are still uncertainties or any issues faced,
  please feel free to contact us at support@theomnidesk.com.au for further assistance. 
• Does the static desk assembly requires any drilling?
  
  It will be required to manually drill one hole for securing the tabletop to the middle desk frame.
  (Do not remove rubber stopper for the middle desk frame)
  Drilling will also be required if you are getting accessories like PC Mount , Mounted Powerbar and Sub woofer mount.
  
  * It is recommended that any required holes need for fasteners be pre-drilled if the desktop is not predrilled. Do not use Countersunk Screws.
  
  * Double-check that the wood screws are not too long for your desktop to avoid puncturing the surface when they are screwed all the way in.
  
  
• Can static desk be upgraded to an adjustable desk without changing the desk frame?
  
  No, you will be required to change the desk frame to the height adjustable version as our static desk frame is non modular and it is not able to support direct upgrades.

Introduction to the Signature Powder Coated Series:

Our signature table tops are made from the highest grade MDF wood and cured with our specially formulated powder coated surface. What separates us from the rest of the pack in terms for furnishing is this micro-textured powder coat surface made for mouse tracking, enabling the desk to function as a giant mouse-pad.

We have also engineered the perfect ergonomic curve for the best standing desk experience. With a perfectly angled curve, standing and leaning with forearms on the edge of the desk no longer causes pinched nerves in the long run.
Best of all, the entire production process is stringently monitored and tested to ensure that the product is eco-friendly.

Everyday Care and Cleaning:

Severe dirt and fluids should be removed immediately by a dry cotton cloth for everyday's cleaning.

DO NOT use the following solutions for cleaning of table tops;
- Harsh Cleaner or Solutions (Such as Thinner)
- Alcohol based solvent cleaner

* We recommend the use of a coaster for any drinks so that condensation does not sit on your desk for extended periods.

Treatment of Stains:

Normal Stains
Stains which are not removable by wiping with a dry cloth can be removed by wiping a damp cotton cloth over the affected area. Do always use a dry cotton cloth to wipe it dry as soon as the stain is removed.

Grease Stains
Wipe a damp cotton cloth over the affected area. Wipe dry with a dry cotton cloth. If necessary, dip the cloth in a mild soap solution or detergent dissolved in water, wring the cloth nearly dry and wipe the troubled area. Immediately, dry with a clean soft cloth.

Introduction to the WildWood Collection and ECO Bamboo Series:

The tabletop material used in both of this Collection / Series are made of Solid wood.

Based on the humidity and temperature of the area, these live wood will expand and contract slightly. It varies in grain and colour depending on the location of that tree. It may also be subjected to slight colour changes under artificial light or by being exposed to sunlight.

Lighter woods will become darker in colour with age whereas darker woods will fade.

This is a natural process and not a defect. 

Everyday Care and Cleaning:

Solid wood tops are made to last and with proper care, it will almost be indestructible. Severe dirt and fluids should be removed immediately.

We will recommend to use a dry cotton cloth for everyday's cleaning and it should be done in the direction of the wood's grain.

DO NOT use the following solutions for cleaning of table tops;
- Harsh Cleaner or Solutions (Such as Thinner)
- Alcohol based solvent cleaner

* We recommend the use of a coaster for any drinks so that condensation does not sit on your desk for extended periods.
* We recommend the use of a desk pad or mousepad to protect your tabletop from any marks from prolonged mouse use.

Treatment of Stains:

Normal Stains
Stains which are not removable by wiping with a dry cloth can be removed by wiping a damp cotton cloth over the affected area. Do always remember to use a dry cotton cloth to wipe it dry as soon as the stain is removed.

The wiping motion should also be done in the direction of the wood's grain.

Grease / Water Mark Stains
Wipe a damp cotton cloth over the affected area. Wipe dry with a dry cotton cloth immediately.

If necessary, dip the cloth in a mild soap solution or detergent dissolved in water, wring the cloth nearly dry and wipe the troubled area. Immediately, dry with a clean soft cloth.